All Recent & Pinned File Links Lost

Anonymous
2024-03-20T14:16:19+00:00

I rebooted my PC today after a Windows update and afterwards in Word, Excel and PowerPoint my Recent Files list and Pinned Files List are all empty. And when I open an existing document, it does not show up in the Recent file list like it used to.

How do I fix both of these issues?

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2024-03-22T15:04:46+00:00

For those who want to rollback to a previous version of Office 365 here are the directions.

https://support.microsoft.com/en-us/topic/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841

The previous version information is: 3/4/2024 Version 2402 Build 17328.20162

To go further back click the following link and scroll down to "Version History".

https://learn.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date?redirectSourcePath=%252fen-us%252farticle%252fae942449-1fca-4484-898b-a933ea23def7

You need to make sure you disable updates or the latest version will reinstall at some point.

Was this answer helpful?

1 person found this answer helpful.
0 comments No comments

80 additional answers

Sort by: Newest
  1. Anonymous
    2024-03-22T23:35:36+00:00

    The Recent list in Word and Excel are again being populated (7:33 pm EST 3/22/24) BUT the files included seem random and date as far back as 2017. One current dated Word file that I just opened is also included in the Recent list. The Pinned list is still empty. Since I didn't do anything other than open Word and Excel, I can only assume Microsoft is turning some attention to the problem.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-03-22T22:11:06+00:00

    On March 21, the same problem occurred for my Office Home and Student  standalone app. I stopped my subscription to MS 365 in 2021 and installed this app.

    On File -> Open,,there are no longer any pinned documents and my "Recent" documents are from 2021. The “Account” information shows connected services as “OneDrive -  Personal,” which fI do not use.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-03-22T21:18:35+00:00

    I rebooted my PC today after a Windows update and afterwards in Word, Excel and PowerPoint my Recent Files list and Pinned Files List are all empty. And when I open an existing document, it does not show up in the Recent file list like it used to.

    How do I fix both of these issues?

    Just FYI I do not run Office 365 but use stand alone MS Office 2021 Pro. Same issue with recent and pinned files no longer showing. Recently opened files do not show. My two systems are new (a few months) and run Win 11. On both computers I deleted OneDrive very soon after setup. Like all others issue just started (I assume March 20, 2024). Issue might be related to OneDrive but who knows. It isn't limited to Office 365 though.

    Oddly, my second computer does show 3 "recent" files: all three of them a few years old???

    Not holding my breath until this is fixed. Good to see some things never change. Microsoft still using customers to debug stuff.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-03-22T19:31:56+00:00

    This hit or organization this week. MS adds a feature, users then use it & rely on it for years, and then...POOF. Is this what they call Artificial Intelligence? The user community is quite furious, lighting the torches and grabbing the pitchforks.

    Was this answer helpful?

    0 comments No comments