All Recent & Pinned File Links Lost

Anonymous
2024-03-20T14:16:19+00:00

I rebooted my PC today after a Windows update and afterwards in Word, Excel and PowerPoint my Recent Files list and Pinned Files List are all empty. And when I open an existing document, it does not show up in the Recent file list like it used to.

How do I fix both of these issues?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2024-03-22T15:04:46+00:00

For those who want to rollback to a previous version of Office 365 here are the directions.

https://support.microsoft.com/en-us/topic/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841

The previous version information is: 3/4/2024 Version 2402 Build 17328.20162

To go further back click the following link and scroll down to "Version History".

https://learn.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date?redirectSourcePath=%252fen-us%252farticle%252fae942449-1fca-4484-898b-a933ea23def7

You need to make sure you disable updates or the latest version will reinstall at some point.

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  1. Anonymous
    2024-03-21T22:56:11+00:00

    This sounds like a related issue, but this specific bug is new as of March 20, 2024. Too many people have just started experiencing this for it to be a bug from months ago.

    If they have not fixed that old bug, I fear the current March 20 issue will not be fixed anytime soon...

    UGH

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  2. Anonymous
    2024-03-21T22:43:09+00:00

    I rebooted my PC today after a Windows update and afterwards in Word, Excel and PowerPoint my Recent Files list and Pinned Files List are all empty. And when I open an existing document, it does not show up in the Recent file list like it used to.

    How do I fix both of these issues?

    Having same issues

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  3. Anonymous
    2024-03-21T22:13:44+00:00

    Thank you all for your posts about the issue of files not saved as recent items or pinned in MS Excel and Word. Like most of you, the problem started on May 20, 2024. Like most of you, I've tried the repair described by MS and I've verified the correct boxes are checked in the "Personalization" section of the two apps. Also, like most of you, I have OneDrive turned off. This is an issue MS needs to fix! It would be good to hear from MS that they are aware of the bug and are looking to remedy it.

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  4. Anonymous
    2024-03-21T21:29:28+00:00

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