I think my Microsoft account has been hacked

Anonymous

I think my Microsoft account has been hacked.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Dillon Silzer 60,961

Hi Claus,

If you believe it to be hacked, I would recommend changing your password and enabling 2FA:

Change Password

https://support.microsoft.com/en-us/account-billing/change-your-microsoft-account-password-fdde885b-86da-2965-69fd-4871309ef1f1

Enable 2FA

https://support.microsoft.com/en-us/account-billing/how-to-use-two-step-verification-with-your-microsoft-account-c7910146-672f-01e9-50a0-93b4585e7eb4

If you cannot login I would recommend using the account recovery form:

Help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

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142 additional answers

Anonymous

2024-02-02T17:56:01+00:00

My card was hacked using your company name
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Anonymous

2024-02-01T23:31:17+00:00

I've changed Pswd with High mix of Number and lettera, It serms ok now,i'm booking of It works.

There are a bunch of Passwordmanagers out there and of course i tried this possibilities too.....no effects.

The best thing i can do is to grab my Router, cell-phone and notebook and set all on fire.

Get a new sim card.....and start over again.

Damn....15 years with a prepaid card ...no problems at all and at the first and last time i signed a contract and a half year later a woke up in a nightmare.

Take care...out there.

y.m.b.
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Anonymous

2024-02-01T07:58:10+00:00

I've changed Pswd with High mix of Number and lettera, It serms ok now,i'm booking of It works.
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Anonymous

2024-02-01T00:52:38+00:00

I did!

Step by step, like your answer offers, but a few days left and he/she/it was back again.

Day by day by day i try to get back and save my personal Informations and my email adresses.

The 1st one is so close connected with my life over 30 years now and its gone. For me a tragedy because i used it the half time of my life and i used it for contacts worldwide in private ways and for buisness of course too...and now everything is gone with an Anti-Malware Package offered by my network provider.

I paid for it every month. Horrible!

Anyway, thanks for trying to help me!

y.m.b.
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