This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
In the last several days I have noticed my laptop CPU fan blowing constantly. The culprit seems to be 4 identical processes using the same amount of CPU as each other continuously hovering at about 8-12%. This keeps the fan blowing 24/7.
The Task Manager shows the Process name as "Microsoft 365 and Office (32 bit)" and no Office applications are running. When I view the details the executable names are "odt____.tmp.exe" with the underscores representing some 3- 4-character hex value, e.g. C67A.
I can end the tasks but they come back after a time and the CPU fan turns on again.
What are these processes and can I turn them off?
TIA
BTW, I tried to include a screenshot, but the image upload doesn't work.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello my friends,Here I solved the problem by running the command sfc /scannow and restarting the laptop. No more processes of "odt____.tpm", sometimes had more than 5 processes using 13% of CPU each process
A coworker had the same problem and he suggested to disable this program "Program" in the startup section of the task manager and then restart. It solved it for him.
"Program" is very fishy. This is a Microsoft Cloud PC so YMMV. Would be interested if you people have the same entry there.
I have 2 of this "Program" enabled. If I disable it, will it stop the updates we release with Intune?
I have no idea. But a process called "Program" with no publisher is suspect enough for me to disable it without questions. For all I know this is a virus or worm. If this is a legitimate Microsoft program then they should behave like a responsible party and not call it that.
Quick question about your intune deployment method when deploying office are you guy's removing previous versions? Has anyone tried to do so ?