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In the last several days I have noticed my laptop CPU fan blowing constantly. The culprit seems to be 4 identical processes using the same amount of CPU as each other continuously hovering at about 8-12%. This keeps the fan blowing 24/7.
The Task Manager shows the Process name as "Microsoft 365 and Office (32 bit)" and no Office applications are running. When I view the details the executable names are "odt____.tmp.exe" with the underscores representing some 3- 4-character hex value, e.g. C67A.
I can end the tasks but they come back after a time and the CPU fan turns on again.
What are these processes and can I turn them off?
TIA
BTW, I tried to include a screenshot, but the image upload doesn't work.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am having the exact same issue on multiple Intune joined devices.
Please advice what this is and does it ever disappear? 2 processes disappeared yesterday when I restarted computer 2 times and today one process reappeared, fans started breathing like dragon again, taking 32% of CPU one process alone.
I also have this same issue on multiple computers. I noticed that when restarting the computer the processes go away although they then come back after some time. These processes take up quite a lot of cpu usage and in turn make the computer fan activate at a high speed. Would love to know the resolution to this issue.
I too have been having this issue, however, is only 1 user that is intune enrolled. last resort will be to wipe the device, but before doing so, I have opened a ticket with Microsoft.
Me too. Same problem here. I've tried uninstalling and reinstalling Office 365 and updating Windows, but that doesn't solve the problem.