High CPU for multiple processes Microsoft 365

Anonymous
2024-01-01T17:07:45+00:00

In the last several days I have noticed my laptop CPU fan blowing constantly. The culprit seems to be 4 identical processes using the same amount of CPU as each other continuously hovering at about 8-12%. This keeps the fan blowing 24/7.

The Task Manager shows the Process name as "Microsoft 365 and Office (32 bit)" and no Office applications are running. When I view the details the executable names are "odt____.tmp.exe" with the underscores representing some 3- 4-character hex value, e.g. C67A.

I can end the tasks but they come back after a time and the CPU fan turns on again.

What are these processes and can I turn them off?

TIA

BTW, I tried to include a screenshot, but the image upload doesn't work.

Microsoft 365 and Office | Install, redeem, activate | For business | Other

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  1. Anonymous
    2024-01-10T02:00:44+00:00

    Can any of you try to upgrade BIOS and see if the problem persists? And let me know if this works. Thx.

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  2. Anonymous
    2024-01-09T21:38:35+00:00

    I am investigating the windows search service now also

    Troubleshoot Windows Search performance - Windows Client | Microsoft Learn

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  3. Anonymous
    2024-01-09T21:00:05+00:00

    Quick question about your intune deployment method when deploying office are you guy's removing previous versions? Has anyone tried to do so ?

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  4. Anonymous
    2024-01-09T14:15:43+00:00

    I have no idea. But a process called "Program" with no publisher is suspect enough for me to disable it without questions. For all I know this is a virus or worm. If this is a legitimate Microsoft program then they should behave like a responsible party and not call it that.

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  5. Anonymous
    2024-01-09T14:05:42+00:00

    I have 2 of this "Program" enabled. If I disable it, will it stop the updates we release with Intune?

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