High CPU for multiple processes Microsoft 365

Anonymous
2024-01-01T17:07:45+00:00

In the last several days I have noticed my laptop CPU fan blowing constantly. The culprit seems to be 4 identical processes using the same amount of CPU as each other continuously hovering at about 8-12%. This keeps the fan blowing 24/7.

The Task Manager shows the Process name as "Microsoft 365 and Office (32 bit)" and no Office applications are running. When I view the details the executable names are "odt____.tmp.exe" with the underscores representing some 3- 4-character hex value, e.g. C67A.

I can end the tasks but they come back after a time and the CPU fan turns on again.

What are these processes and can I turn them off?

TIA

BTW, I tried to include a screenshot, but the image upload doesn't work.

Microsoft 365 and Office | Install, redeem, activate | For business | Other

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  1. Anonymous
    2024-01-19T14:27:34+00:00

    Yes. Same for me. They must have rolled out a fix for this. I'm gonna say case closed and if you have this problem, make sure you've got all of the MS updates.

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  2. Anonymous
    2024-01-18T22:06:43+00:00

    I don't know the resolution, but this stopped for me on January 9th. That's the last day I saw any of the odt*.tmp.exe files created. No unusual processes running anymore.

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  3. Anonymous
    2024-01-12T12:53:01+00:00

    So a battery reset also fixed your problem to. Oh i noticed that i doesnt always work, becouse a friend of my had it to and did the same thing but after a day it returned.

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  4. Anonymous
    2024-01-11T10:32:06+00:00

    Hello Terenzik,

    we had the same issue i tried to do a battery reset like half a hour ago. After the battery reset i did not see the Odt__.tmp anymore.

    I dont know why it worked and how but what i do know is that is not showing up anymore. But i dont know if it well be permanent. I will keep u in check and will let u know if it solves the problem completely.

    Kind greating,

    Jarin

    Eggenkamp

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