Copilot not creating presentations from word documents...

Anonymous

Hi, I recently purchased a subscription for copilot pro. All my office apps are up to date and I can see the copilot button in the ribbon. The issue I am having is that copilot won't create a presentation in powerpoint form a file - it has no idea what I'm talking about. Has anyone experienced this and found a fix?

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Steve Rindsberg 99,176 MVP Volunteer Moderator

Conor (and all the other folks who've been having trouble with this missing feature):

TL;DR: Those of us with regular Office subscriptions cannot use this feature.

Microsoft has done a less than stellar job of explaining the new CoPilot feature and which versions of Office get what features.

The ability to create a presentation from a Word file is only available to users who:

a) Have an ENTERPRISE license for Office 365, and

b) Whose enterprise bosses have paid the $30/month per user fee for CoPilot

The *specific* name of the required product is "Microsoft Copilot for Microsoft 365" as distinct from CoPilot or CoPilot Pro.

Here's a page that explains the requirements:

https://learn.microsoft.com/en-us/microsoft-365-copilot/microsoft-365-copilot-requirements

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Anonymous

2024-04-24T08:45:46+00:00

Microsoft® PowerPoint® for Microsoft 365 MSO (Version 2403 Build 16.0.17425.20124) 64-bit

Hi conor,

Thanks for writing us back! I understand that the initial response doesn't seem to address your concern. It appears that it's not only you who have encountered the same issue with PowerPoint. Allow me to extend my help in any way I could.

Based on the article Create a new presentation - Microsoft Support, it says "***Note:***This feature is only available to customers with a Copilot for Microsoft 365 license. It is not **** currently available to customers with a Copilot Pro license."

I'd like to ask you these questions.

1.) Aside from the Copilot pro license, do you have a valid Microsoft 365subscription? If yes, what is the version of your Microsoft 365?

2.) Can you also check the version and build of your PowerPoint by opening PowerPoint> File> Office Account> About PowerPoint. You can take a screenshot and share it to us for reference.

We need these details to help identify if this issue happens only to a specific build or version and we could use this data for further investigation if needed. I appreciate your time and patience. We wait for your response!

Sincerely,

Froilance T.

Microsoft Moderator
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Anonymous

2024-04-29T20:34:30+00:00

Hi, I recently purchased a subscription for copilot pro. All my office apps are up to date and I can see the copilot button in the ribbon. The issue I am having is that copilot won't create a presentation in powerpoint form a file - it has no idea what I'm talking about. Has anyone experienced this and found a fix?

PowerPoint used for presentation.
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