Copilot not creating presentations from word documents...

Anonymous

Hi, I recently purchased a subscription for copilot pro. All my office apps are up to date and I can see the copilot button in the ribbon. The issue I am having is that copilot won't create a presentation in powerpoint form a file - it has no idea what I'm talking about. Has anyone experienced this and found a fix?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Steve Rindsberg 99,176 MVP Volunteer Moderator

Conor (and all the other folks who've been having trouble with this missing feature):

TL;DR: Those of us with regular Office subscriptions cannot use this feature.

Microsoft has done a less than stellar job of explaining the new CoPilot feature and which versions of Office get what features.

The ability to create a presentation from a Word file is only available to users who:

a) Have an ENTERPRISE license for Office 365, and

b) Whose enterprise bosses have paid the $30/month per user fee for CoPilot

The *specific* name of the required product is "Microsoft Copilot for Microsoft 365" as distinct from CoPilot or CoPilot Pro.

Here's a page that explains the requirements:

https://learn.microsoft.com/en-us/microsoft-365-copilot/microsoft-365-copilot-requirements

0 comments

57 additional answers

Anonymous

2024-04-05T14:00:54+00:00

I even tried to get a trial version of business standard, but, it does not help that I have Copilot pro, you got to buy "Copilot for Microsoft 365" - and that kost 30 dollar a month, but is only able to be paid for a year or 3. So then I quit it all and will be waiting for apples solution for personal use. The issue here is that personal users see Office 365, and go for the office package. But there is a way bigger software package for business and schools, that's called "Microsoft 365" and "Microsoft 365 education". This then seem to be a BIG misunderstanding or misguiding. For not to speak of marketing. It's not mentioned in any videos etc. Microsoft would gain so much users if they let this piece go in with copilot pro for personal use.
Was this answer helpful?

1 person found this answer helpful.

0 comments No comments
Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator

2024-04-05T17:04:17+00:00
>> Very poor form of MS to launch a product that has not been thoroughly tested.

I have two replies to that:
- I totally agree, and
- Welcome to the era of Move Fast and Break Things software development
As an enterprise customer, you should have access to support resources at MS that regular users don't, and since it appears that you meet all the criteria for full CoPilot availability, you might want to consult them. Isn't there someone assigned as a TAM, I think they call it?
Was this answer helpful?

1 person found this answer helpful.

0 comments No comments
Anonymous

2024-04-06T05:05:52+00:00

Hi No this is not an acceptable Answer. Good try trying to clear and excuse Microsofts failing here. For the Record, I have an E1 licence and a full Microsoft 365 Premium Licence. Plus I also pay $30.00 per month for the Extra Copilot premium licence.
Was this answer helpful?

0 comments No comments
Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator

2024-04-07T18:31:25+00:00

>> Good try trying to clear and excuse Microsofts failing here.

I think you may have misread or misunderstood what I wrote. I specifically agreed with your comment; in no way was I trying to let MS off the hook for the mess they've made with this release.

I don't have an enterprise license, so I don't know what support resources are available to you/your enterprise, but they're the ones you'll need to escalate this to. I'm sorry if that's not an acceptable answer, but it's the only one I have.
Was this answer helpful?

0 comments No comments