Copilot not creating presentations from word documents...

Anonymous
2024-01-22T01:32:44+00:00

Hi, I recently purchased a subscription for copilot pro. All my office apps are up to date and I can see the copilot button in the ribbon. The issue I am having is that copilot won't create a presentation in powerpoint form a file - it has no idea what I'm talking about. Has anyone experienced this and found a fix?

Microsoft 365 and Office | PowerPoint | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator
2024-04-01T15:16:07+00:00

Conor (and all the other folks who've been having trouble with this missing feature):

TL;DR: Those of us with regular Office subscriptions cannot use this feature.

Microsoft has done a less than stellar job of explaining the new CoPilot feature and which versions of Office get what features.

The ability to create a presentation from a Word file is only available to users who:

a) Have an ENTERPRISE license for Office 365, and

b) Whose enterprise bosses have paid the $30/month per user fee for CoPilot

The *specific* name of the required product is "Microsoft Copilot for Microsoft 365" as distinct from CoPilot or CoPilot Pro.

Here's a page that explains the requirements:

https://learn.microsoft.com/en-us/microsoft-365-copilot/microsoft-365-copilot-requirements

Was this answer helpful?

10+ people found this answer helpful.
0 comments

57 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-01-23T00:06:36+00:00

    Hello!

    Thanks for writing us here in Microsoft Community.

    It seems that you are having challenge with Copilot. This may be caused by a number of factors including the file's content. Let's go ahead and check on this together.

    I'd like to ask few questions to better understand your issue.

    1. Is this happening to all Word documents you tried to create a presentation with Copilot or just with a specific file?
    2. Have you tried to rephrase or make your Word document clear and concise for Copilot to easily understand?

    If you're trying to create a presentation within PowerPoint using Copilot and it's not working properly, there could be a few reasons why.

    First, make sure that you have selected the appropriate text or content that you want to include in your presentation before clicking on the Copilot button. Additionally, ensure that you have a stable internet connection. You can also try to recreate your documents and check for any typos or errors. After you refined your Word document, try to Copilot it with PowerPoint again. Please refer to this article for reference: Create a new presentation - Microsoft Support.

    If issue persist, test it with a different Word document to isolate if it's only a file specific issue, or a functionality issue with Copilot anymore. If so, you can send feedback and report the issue immediately to the developers via the Feedback Hub app. This is the right channel to cater this specific type of concern.

    Hope this helps! Please don't hesitate to write us back if you have concerns or classification to our initial description. We would be more than happy to extend our research for you.

    Sincerely,

    Froilance T.

    Microsoft Moderator

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-01-23T01:07:06+00:00

    Hi, Froilance,

    Thank you very much for your reply. For clarity, Copilot in PowerPoint doesn't give the option to prepare a presentation from a file at all. When I go to the prompt bullet, there is no option to create a presentation from a file. So, in the "Create a new presentation - Microsoft Support" process, I cannot proceed past step 2. I have tried this with the desktop app, the online version and PowerPoint for Mac; all have the same issue. Please see the screenshot below.

    Image

    Additionally, if I manually add the prompt 'create a presentation from a file', as shown in a Microsoft demo video, this is what I get back:

    Image

    Any ideas on what the problem could be?

    Kind regards,

    Conor

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-01-23T11:14:20+00:00

    I am having the same issue with Windows and the online version of Powerpoint.

    Does it matter which version of Microsoft 365 you are using eg Family version etc

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  4. Anonymous
    2024-01-23T20:42:47+00:00

    I would also like to say this is a problem for me.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments