Copilot not creating presentations from word documents...

Anonymous
2024-01-22T01:32:44+00:00

Hi, I recently purchased a subscription for copilot pro. All my office apps are up to date and I can see the copilot button in the ribbon. The issue I am having is that copilot won't create a presentation in powerpoint form a file - it has no idea what I'm talking about. Has anyone experienced this and found a fix?

Microsoft 365 and Office | PowerPoint | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator
2024-04-01T15:16:07+00:00

Conor (and all the other folks who've been having trouble with this missing feature):

TL;DR: Those of us with regular Office subscriptions cannot use this feature.

Microsoft has done a less than stellar job of explaining the new CoPilot feature and which versions of Office get what features.

The ability to create a presentation from a Word file is only available to users who:

a) Have an ENTERPRISE license for Office 365, and

b) Whose enterprise bosses have paid the $30/month per user fee for CoPilot

The *specific* name of the required product is "Microsoft Copilot for Microsoft 365" as distinct from CoPilot or CoPilot Pro.

Here's a page that explains the requirements:

https://learn.microsoft.com/en-us/microsoft-365-copilot/microsoft-365-copilot-requirements

Was this answer helpful?

10+ people found this answer helpful.
0 comments No comments

57 additional answers

Sort by: Newest
  1. Anonymous
    2024-03-31T13:26:57+00:00

    I am having the same issue!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-03-26T05:42:05+00:00

    I have the same issue. Microsoft shouldn't do this to their customers. What a dissapointment!!!!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-03-22T16:16:39+00:00

    Same, when I try to copy link it is telling me to use my work or school account. I paid for Copilot pro myself with my personal account to be able to do this.

    Image

    When I first paid for the subscription, I did have the "Create from file" option when opening; it is no longer there. What a waste of $20 a month.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-03-18T14:48:28+00:00

    I am experiencing the same issue. Yesterday I purchased one with a full payment. I cant see presentation from file option

    Was this answer helpful?

    0 comments No comments