Copilot not creating presentations from word documents...

Anonymous
2024-01-22T01:32:44+00:00

Hi, I recently purchased a subscription for copilot pro. All my office apps are up to date and I can see the copilot button in the ribbon. The issue I am having is that copilot won't create a presentation in powerpoint form a file - it has no idea what I'm talking about. Has anyone experienced this and found a fix?

Microsoft 365 and Office | PowerPoint | For home | Windows

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Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator
2024-04-01T15:16:07+00:00

Conor (and all the other folks who've been having trouble with this missing feature):

TL;DR: Those of us with regular Office subscriptions cannot use this feature.

Microsoft has done a less than stellar job of explaining the new CoPilot feature and which versions of Office get what features.

The ability to create a presentation from a Word file is only available to users who:

a) Have an ENTERPRISE license for Office 365, and

b) Whose enterprise bosses have paid the $30/month per user fee for CoPilot

The *specific* name of the required product is "Microsoft Copilot for Microsoft 365" as distinct from CoPilot or CoPilot Pro.

Here's a page that explains the requirements:

https://learn.microsoft.com/en-us/microsoft-365-copilot/microsoft-365-copilot-requirements

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  1. Anonymous
    2024-08-01T16:00:28+00:00

    I got this to work but I had to dig around to figure it out. I have a 365 family account with copilot pro added yesterday

    But it only worked when I logged into the web interface and uploaded my document to OneDrive. I opened a blank PP in the web interface, clicked the copilot tab, and told it to "Create a presentation from this document [copy link from OneDrive here]."

    It did eventually work after two tries. First it said "I've run into a problem. Try asking me again or ask me to help you with something else." I told it to try again and it worked that time.

    However, when refining the presentation it told me it can't create smartart, so in my mind it's not as good as the old way of going into a word document and exporting it as a PP, which does have that functionality. And, it seems this morning with the same documents that old functionality isn't working online for me either - I keep on getting a message "We're having difficulty creating your presentation, please try again."

    This tool is supposed to make less work, and so far for this purpose all I've got to show is a few wasted hours trying to get it to work, and I'll be creating my slides manually because the MS copilot output for pp does not look nice without the smartout conversation function.

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  2. Anonymous
    2024-06-23T04:14:48+00:00

    ******@outlook.com

    pl. check account "*** Email address is removed for privacy ***" for subscription for office 365 with copilot enabled

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  3. Anonymous
    2024-06-23T04:03:08+00:00

    pl. check account "******@outlook.com" for subscription for office 365 with copilot enabled

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