Copilot not creating presentations from word documents...

Anonymous
2024-01-22T01:32:44+00:00

Hi, I recently purchased a subscription for copilot pro. All my office apps are up to date and I can see the copilot button in the ribbon. The issue I am having is that copilot won't create a presentation in powerpoint form a file - it has no idea what I'm talking about. Has anyone experienced this and found a fix?

Microsoft 365 and Office | PowerPoint | For home | Windows

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Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator
2024-04-01T15:16:07+00:00

Conor (and all the other folks who've been having trouble with this missing feature):

TL;DR: Those of us with regular Office subscriptions cannot use this feature.

Microsoft has done a less than stellar job of explaining the new CoPilot feature and which versions of Office get what features.

The ability to create a presentation from a Word file is only available to users who:

a) Have an ENTERPRISE license for Office 365, and

b) Whose enterprise bosses have paid the $30/month per user fee for CoPilot

The *specific* name of the required product is "Microsoft Copilot for Microsoft 365" as distinct from CoPilot or CoPilot Pro.

Here's a page that explains the requirements:

https://learn.microsoft.com/en-us/microsoft-365-copilot/microsoft-365-copilot-requirements

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  1. Anonymous
    2024-01-29T23:57:19+00:00

    Thank you, Froilance,

    Respectfully, that caveat is not what is displayed in the marketing material for Copilot Pro. It appears that some of the marketing material that I saw before paying for a licence has removed the feature in question, but there is still some out there spruiking a feature that does not appear to be functional.

    This is really pretty disingenuous and misleading marketing, in my opinion. I presume that Microsoft will offer refunds for Copilot Pro and associated licences purchased under this inducement.

    Sincerely,

    Conor

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  2. Anonymous
    2024-01-24T04:21:13+00:00

    I'm confused... I have both an Office 365 license AND a Copilot Pro License. What do I need to do to get this functionality working? Is there some seperate Office version called "Copilot for Office 365" out there. Because that would make zero sense. I pay for Office 365 and I pay for Copilot Pro. This should work.

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  3. Anonymous
    2024-01-23T01:07:06+00:00

    Hi, Froilance,

    Thank you very much for your reply. For clarity, Copilot in PowerPoint doesn't give the option to prepare a presentation from a file at all. When I go to the prompt bullet, there is no option to create a presentation from a file. So, in the "Create a new presentation - Microsoft Support" process, I cannot proceed past step 2. I have tried this with the desktop app, the online version and PowerPoint for Mac; all have the same issue. Please see the screenshot below.

    Image

    Additionally, if I manually add the prompt 'create a presentation from a file', as shown in a Microsoft demo video, this is what I get back:

    Image

    Any ideas on what the problem could be?

    Kind regards,

    Conor

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  4. Anonymous
    2024-01-23T11:14:20+00:00

    I am having the same issue with Windows and the online version of Powerpoint.

    Does it matter which version of Microsoft 365 you are using eg Family version etc

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