Device enrollment with company portal for iOS devices.

Question

Device enrollment with company portal for iOS devices.

Anonymous

Good afternoon,

I have a "Device enrolment with company portal" profile set up and when I configure my iOS device I don't see any evidence of which profile I'm using.

My questions are, where can I see the profile that has been configured in iOS and why is the device ownership set to "Personal". shouldn't it be set to "Corporate" according to this profile?

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2 answers

Answer 1

Hello,

When you enroll an iOS device using the "Device Enrollment with Company Portal" profile, you should be able to view the profile details on your device and verify the ownership status. Here's how you can check the profile and update the ownership setting:

Check the Profile Details: On your iOS device, go to Settings. Scroll down and tap on General. Scroll down and tap on Device Management or Profiles & Device Management. Here, you should see the "Device Enrollment with Company Portal" profile. Tap on it to view the details. Verify Ownership Status: The ownership status should ideally be set to "Corporate" if the device is enrolled through a corporate profile. To check or change the ownership status:

On your iOS device, go to Settings. Scroll down and tap on General. Scroll down and tap on About. Look for the "Ownership" or "Organization" field. This should indicate whether the device is set to "Personal" or "Corporate". Steps to Change Ownership to Corporate: If the ownership status is set to "Personal" and you want to change it to "Corporate":

Go back to Settings > General > Device Management. Tap on the "Device Enrollment with Company Portal" profile. Look for an option to Change Ownership or Update Ownership. Follow the on-screen instructions to change the ownership to "Corporate". Additional Tips: Make sure that you have a stable internet connection while enrolling the device.

Ensure that you are using the correct company portal URL and your credentials are correct.

If you still face issues, it's advisable to contact your company's IT support for further assistance.

I hope this helps! If you have any further questions or issues, please feel free to ask.

Best regards, Saurabh

Answer 2

Good morning,

Yes but i'll summarise the problem here:

The aim is to utilise BYOD through "Enrollment types". In the documentation, as I understand it, when we use the "Device Enrollment" profile, it should change ownership to "Corporate", which is not happening. I find the behaviour strange because when I use the "Determine based on user choise" profile and if the user chooses "Device enrollment" the device stays corporate.

This is important because I really want the devices to be in the "device enrollment" profile in order to receive certain policies.

Best regards,