Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I need to cancel my subscription please
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I am being charged monthly for a 14 day microsoft trial ($16.89). What is this and why is it not showing up on my Microsoft account?
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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I need to cancel my subscription please
Ok thank you now I won’t cancel it
I am being charged from you guys and I don’t have anything how can I find what is being charged
Cancel my subscription please
The charges are for their gaming subscription service called XBOX GAME PASS ULTIMATE. So at some point in time, maybe you gifted it to a child and never turned off auto-renewal. You can cancel/turn it off on this screen.
Microsoft Account > Services and Subscriptions > Manage > Cancel Subscription.
If it isn't under your email, it will be a family members Microsoft email that you will have to check. (I had to log into my son's Microsoft email)