Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I need to cancel my subscription please
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I am being charged monthly for a 14 day microsoft trial ($16.89). What is this and why is it not showing up on my Microsoft account?
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I need to cancel my subscription please
This is a user group, not MS
If the bill is not shown on your MS Account you would need to file an unauthorised transaction with your cc company
Of course how that goes depends on your country.
If the MS Account cannot be identified then no one including MS can identify the charge
I had the same issue… realized it’s my xbox live game pass subscription. If you/ someone in your family plays xbox or anything that uses a live account I’d double check that.
Mine appears on my statement as Microsoft*14 day trial
I am being charged monthly for a 14 day microsoft trial ($16.89). What is this and why is it not showing up on my Microsoft account?
Can confirm, after looking everywhere I discovered that the charge MICROSOFT*14 DAY T $18.38 ($16.89 + TAX) is a legit charge and it was on my son's account for XBOX GAME PASS ULTIMATE. >:(
Recommendation: log into every know Microsoft email your family has and check under the Services and Subscriptions tab.
Give my money back