Excel won't print more than one copy

Anonymous
2024-01-10T14:37:04+00:00

Friends,

I just downloaded MS Office 365 for Mac. Excel will not let me print more than one copy of a spreadsheet. I spent time on the phone with Canon trying to resolve the issue (I have Canon printers). It is not a Canon issue (they said). Note: I can print as many copies as I want from Word documents. Also, I had no issue with printing multiple copies from Excel Office 2016 for Mac on my older MacBook. The issue seems to be with 365.

On another note: Word 365 messed up a nearly 300 page document I opened from Office 2016. The pagination (formatting or something) is all different. Which, wouldn't be a problem, except that I'm still printing section by section as we go through it and now the page numbers don't align). Though, I can print as many copies as I want, even from this document - just not from Excel.

Microsoft 365 and Office | Excel | Other | MacOS

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  1. Jim G 134.1K Reputation points MVP
    2024-03-22T20:32:56+00:00

    Brian, did you see DazzyP69's reply?

    The location of the workbook may be a factor. Make sure it's in the Mac OS Documents folder. Make sure there are no special characters such as mathematical operators, slashes, etc. in the file name or in any sheet tab name.

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  2. Anonymous
    2024-03-23T01:30:03+00:00

    Of all the solutions offered here, this one worked. I selected the portion of my spreadsheet that I wanted to print, then selected the print selection option. It printed multiple copies. Perhaps Microsoft will take notice and repair this issue. Thanks so much for your help!!!

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    6 people found this answer helpful.
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  3. Jim G 134.1K Reputation points MVP
    2024-03-25T04:37:45+00:00

    Since the issue involves only Cannon printers, it is likely a problem that Cannon and Apple will have to solve.

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  4. Anonymous
    2024-04-02T08:29:03+00:00

    Dear All,

    We think this issue was an application Excel issue ... The reason we tested other brands of printers with Apple products is also the same can't output multiple copies. We hope Microsoft investigates this issue.

    Regards,

    Phi

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  5. Jim G 134.1K Reputation points MVP
    2024-04-03T00:10:13+00:00

    Hi

    What other brand and model is involved on which version of Mac OS and which version of Excel? Why didn't you share this information?

    So far it's always been Cannon.

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