Can’t log in to defender.

Anonymous
2024-01-16T04:04:25+00:00

Rejects my log in credentials as invalid even tho I’ve changed passwords oodles of times. Received email about monitoring alerts but since I can’t log in I can’t take steps to protect myself. What’s up?

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS

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  1. Anonymous
    2024-01-16T04:46:36+00:00

    Hi Donna,

    Thanks for contacting us and sorry for the inconveniences,

    Here are a few possible solutions that you can try:

    Cited from the article https://www.thewindowsclub.com/unable-to-login-to-microsoft-defender-in-windows "- Terminate and restart Microsoft Defender. You can do this by opening the Task Manager, finding Microsoft Defender in the Processes tab, right-clicking on it, and selecting End Task. Then, open the Start menu, type Microsoft Defender, and click on it to launch it again.

    • Repair and reset Microsoft Defender. You can do this by opening the Settings app, going to Apps, finding Microsoft Defender in the Apps & features list, clicking on it, and selecting Advanced options. Then, click on Repair and wait for the process to complete. If that doesn't work, you can also try clicking on Reset to restore Microsoft Defender to its default settings."

    ***Note: This is a non-Microsoft websites. The page appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.***

    Let me know if this helps or if you need further assistance.

    Regards, Sola

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