Microsoft should be sued class action by users for copying and deleting all files from local computer without notifying the user!!

Anonymous
2024-01-24T04:14:53+00:00

Microsoft should be sue class action for copying and deleting all my files from my computer and moving it OneDrive cloud space without letting the user know...to get more money and subscription, MS has moved all my files onto Cloud and deleted from my C: drive!

This is done without the users permission or letting the user know of deleting files from the local drive.

I can understand if it copies to OneDrive location on the CLOUD.

NOw it has also made multiple copies and when I want a file I connot find it even!

What MS has done is by virtue of owning the desktop, they are forcing people to use OneDrive and moving files and filling it up on OneDrive so Microsoft can charge more money for cloud space when I did not want to remove it from my local hard drive and keep it on the cloud to begin with.

Now I had too many directories under Documents, they are saying I will have to copy one by one; that too create a zip for each directory and restore it....no easy way back from MS Cloud OneDrive back to the local hard drive.

This is unacceptable and created headaches for many users!!

Now I have to put in a lot of hours to reconstuct my files...

-JP

Microsoft 365 and Office | OneDrive | For business | Windows

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  1. Anonymous
    2024-04-13T15:56:09+00:00

    They stole my personal photos, my kids, wife, family and friends etc... my entire life over the last 20 years off my hard drive. AND also all of my businesses photography and other files. The damage is inestimable!!!

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  2. Anonymous
    2024-04-17T18:12:48+00:00

    To Mia Zhao,

    I'm unable to get into my hotmail account (removed PII). I forgot my password, and I've tried everything I can do to get into my account. I've had this account for 20 years, since the early 2000's.

    Microsoft tech support and customer service are horrendously bad because it's impossible to get through to a live human being to solve the problem. It's all AI instead of live human beings. In fact, I suspect that Mia Zhao is not an actual person but is a fake name attached to an AI robot. Are you a real human being, Mia? Please don't lie. Tell the truth.

    I need to get in touch with a live human being at Microsoft tech support. Are there any live human beings working for Microsoft, or just AI robots? Does Microsoft give a damn about its customers? Clearly, Microsoft doesn't care enough about its customers to hire sufficient live human beings to give good customer service. What can you do to help me, Mia? I'm wondering if I need to sue Microsoft because you have essentially kidnapped my documents in my hotmail account. At this point, I just want my documents. I'm fed up with Microsoft's horrible customer service.

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  3. Anonymous
    2024-04-24T20:38:16+00:00

    I will join in any class action. What terrible thieving company they are. When they lose they cheat, now they are copying Google browser tabs to fool you in thinking you're on chrome. Microsoft you stole my files.

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  4. Anonymous
    2024-04-28T21:05:34+00:00

    @trc-ua4 I totally agree with what you said.

    Our entire business OneDrive has just been deleted and we have lost a whole year's worth of company and client documents valued at about $100,000 not to mention damage to our client relationship. I would be happy to join a class action law suite if anyone here decides to start one. I am going to speak to a solicitor tomorrow about what happened to us.

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  5. Anonymous
    2024-04-28T21:09:28+00:00

    We renewed our subscription after loosing access to our OneDrive which stored all our client and business files and during the subscription upgrade they deleted our entire OneDrive. Whole years worth of documents and client files lost with no offer of compensation. Happy to join a law suite

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