"Delete Shared Item?" Notification pops up every time files are deleted from OneDrive Shortcuts

Anonymous
2024-03-22T18:57:43+00:00

Starting from yesterday, we've encountered a significant change with OneDrive shortcuts in file explorer: whenever a user attempts to delete a file, OneDrive triggers a notification labeled "Delete Shared Item?." This notification inquires whether to "Keep Items" or "Delete for Everyone." It's crucial to note that this prompt halts OneDrive from synchronizing any further modifications made by the user or others. Only after a choice is made between keeping or deleting, does OneDrive resume processing any alterations to the folders.

Initially, I suspected this issue might be tied to the OneDrive setting "Notify me before many files that I delete on my PC are removed from the cloud." Nevertheless, altering this setting did not resolve the issue, as the prompt persists after each deletion attempt, regardless if it is just 1 file or a number of them are deleted.

Any suggestions you may have are greatly appreciated!

Microsoft 365 and Office | OneDrive | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

61 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-03-28T16:01:36+00:00

    Created a feedback hub post, please upvote and maybe it will help get addressed: https://aka.ms/AAps76b

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2024-03-28T15:58:12+00:00

    Hi NC_662,

    When the issue first originated last week, the sync was paused until the prompt was cleared. However, since then it looks like our version was updated again and as of yesterday I saw items were syncing even though I had not selected to keep or delete yet.

    Thanks

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-03-28T15:56:48+00:00

    Same problem! Please Microsoft fix this.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-03-28T15:49:05+00:00

    Can others please confirm the original posters claim: "It's crucial to note that this prompt halts OneDrive from synchronizing any further modifications made by the user or others."

    This does not seem to be true for me. If I delete a file, get the yellow exclamation but do not act on it, I can create new files and sync does succeed for subsequent files.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-03-28T15:34:00+00:00

    Can someone at Microsoft with the right knowledge answer our questions, thanks.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments