"Delete Shared Item?" Notification pops up every time files are deleted from OneDrive Shortcuts

Anonymous
2024-03-22T18:57:43+00:00

Starting from yesterday, we've encountered a significant change with OneDrive shortcuts in file explorer: whenever a user attempts to delete a file, OneDrive triggers a notification labeled "Delete Shared Item?." This notification inquires whether to "Keep Items" or "Delete for Everyone." It's crucial to note that this prompt halts OneDrive from synchronizing any further modifications made by the user or others. Only after a choice is made between keeping or deleting, does OneDrive resume processing any alterations to the folders.

Initially, I suspected this issue might be tied to the OneDrive setting "Notify me before many files that I delete on my PC are removed from the cloud." Nevertheless, altering this setting did not resolve the issue, as the prompt persists after each deletion attempt, regardless if it is just 1 file or a number of them are deleted.

Any suggestions you may have are greatly appreciated!

Microsoft 365 and Office | OneDrive | For business | Windows

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  1. Anonymous
    2024-03-25T13:47:37+00:00

    Hi Porrelaar.

    I have version: 24.045.0303.0003 and this problem also occurs here.

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  2. Anonymous
    2024-03-25T13:38:14+00:00

    Hi everyone,

    This seems to be an issue with one of the latest pre-release (beta) versions of OneDrive.

    I have managed to fix this by reverting back to an old version. First remove the problematic version (in this case: 24.055.0317.0001)

    After this, re-install the OneDrive production version (at this time 24.020.0128.0003): https://support.microsoft.com/en-us/office/onedrive-release-notes-845dcf18-f921-435e-bf28-4e24b95e5fc0?ui=nl-nl&rs=nl-nl&ad=nl 

    EDIT: Thanks @Heather_MCSC for detailing how to turn off auto update! Their quote below:

    just to note for others that may try this, when you install the OneDrive app, it creates a Task scheduler job to enable auto-updates. After the first re-install it auto updated to the most current version again, so I had to go in and disable the task by doing the following:

    1. Go to Windows search, look for "Task scheduler" > Click on Root "Task schedule library"
    2. Disable jobs with the "OneDrive Standalone Update Task" name

    Hopefully Microsoft releases a fix on the pre-release channel a.s.a.p.

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  3. Anonymous
    2024-03-25T02:13:54+00:00

    Neither of the suggestions work

    Michael, have you found any solution to this problem?

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  4. Anonymous
    2024-03-25T01:53:35+00:00

    This must be a bug - i have the same since some days ago!

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  5. Anonymous
    2024-03-24T22:29:33+00:00

    Neither of the suggestions work

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