When I try to add pictures to define a new bullet it shows "Bad Request - Request too long / HTTP Error 400. The size of the request headers is too long." It doesn't matter if I do it from the bullet button in the ribbon, or defining a new list style. I don't have that problem when adding a regular picture or even icons. I've tried: Deleting the ListGal.dat file as suggested in another post Replacing the Normal.dot global template file as suggested in the same post Clearing the officefilecache folder Going offline (the same window appears but blank) Repairing through the Windows repair option I'm on Windows 11, using the desktop app. I was using MS Word version 2312 (Build 17126.20132), and just before writing this post I checked for updates again (I had already tried a few days back with no success) and it actually updated to Version 2401 (Build 17231.20084). I opened Word the Bad Request didn't appear. I opened a new file and tried again and the message came up again! I hope I gave enough information!

Yes, the problem has been reported and is under investigation.

Seems kind of strange that for an image on my own computer, I would need internet access to add it as a custom bulletpoint. It seems to be fixed when using a different microsoft account. I bought my laptop and log into it with my personal MS-Account. When opening word, it automatically uses that account, which doesn't have a licence. As a student, my school also provided me with a microsoft account and a licence to use MS-Office. When using that account on MS-Word, it does work to add custum bullet points.

This is likely related to this problem: https://answers.microsoft.com/en-us/msoffice/forum/all/cant-add-pictures-as-new-bullets-in-ms-word-bad/007b9e1e-e60c-4fef-b2d9-8055b750863c Do read all of the posts in this (the current) thread. Are you aware that you're linking to the very thread we're on? How's that supposed to help?

This is likely related to this problem: https://answers.microsoft.com/en-us/msoffice/forum/all/cant-add-pictures-as-new-bullets-in-ms-word-bad/007b9e1e-e60c-4fef-b2d9-8055b750863c Do read all of the posts in this (the current) thread. Charles, Have the threads been merged or did you intend to post a different link?

There are several other threads on this topic: https://answers.microsoft.com/en-us/msoffice/forum/all/i-am-getting-error-inserting-watermark-in-word/68388f2e-176f-4ca6-bfe0-2a42883623fd https://answers.microsoft.com/en-us/msoffice/forum/all/i-am-getting-an-error-message-when-trying-to-add-a/d8e04711-a0b4-43c1-a3d1-23db44ce4d8d https://answers.microsoft.com/en-us/msoffice/forum/all/watermark-error-400/a9d67004-66f3-4bef-901f-9dd333df70a2 https://answers.microsoft.com/en-us/msoffice/forum/all/what-would-cause-http-error-400-when-trying-to/1726c8f6-fb2d-445a-82f4-5ea444ac6373 Possibly Charles intended one of these.

Can't add pictures as new bullets in MS Word. Bad Request-Request too long

Anonymous

When I try to add pictures to define a new bullet it shows "Bad Request - Request too long / HTTP Error 400. The size of the request headers is too long."

It doesn't matter if I do it from the bullet button in the ribbon, or defining a new list style. I don't have that problem when adding a regular picture or even icons.

I've tried:

Deleting the ListGal.dat file as suggested in another post
Replacing the Normal.dot global template file as suggested in the same post
Clearing the officefilecache folder
Going offline (the same window appears but blank)
Repairing through the Windows repair option

I'm on Windows 11, using the desktop app. I was using MS Word version 2312 (Build 17126.20132), and just before writing this post I checked for updates again (I had already tried a few days back with no success) and it actually updated to Version 2401 (Build 17231.20084). I opened Word the Bad Request didn't appear. I opened a new file and tried again and the message came up again!

I hope I gave enough information!

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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47 answers

Suzanne S Barnhill 279.4K Reputation points MVP Volunteer Moderator

2024-02-25T01:38:15+00:00

Yes, the problem has been reported and is under investigation.
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Anonymous

2024-02-25T12:14:33+00:00

Seems kind of strange that for an image on my own computer, I would need internet access to add it as a custom bulletpoint.

It seems to be fixed when using a different microsoft account. I bought my laptop and log into it with my personal MS-Account. When opening word, it automatically uses that account, which doesn't have a licence.

As a student, my school also provided me with a microsoft account and a licence to use MS-Office. When using that account on MS-Word, it does work to add custum bullet points.
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Anonymous

2024-02-26T10:01:07+00:00

This is likely related to this problem:

https://answers.microsoft.com/en-us/msoffice/forum/all/cant-add-pictures-as-new-bullets-in-ms-word-bad/007b9e1e-e60c-4fef-b2d9-8055b750863c

Do read all of the posts in this (the current) thread.

Are you aware that you're linking to the very thread we're on? How's that supposed to help?
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Stefan Blom 353.5K Reputation points MVP Volunteer Moderator

2024-02-26T10:27:39+00:00

This is likely related to this problem:

https://answers.microsoft.com/en-us/msoffice/forum/all/cant-add-pictures-as-new-bullets-in-ms-word-bad/007b9e1e-e60c-4fef-b2d9-8055b750863c

Do read all of the posts in this (the current) thread.

Charles,

Have the threads been merged or did you intend to post a different link?
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Suzanne S Barnhill 279.4K Reputation points MVP Volunteer Moderator

2024-02-26T12:47:31+00:00

There are several other threads on this topic:

https://answers.microsoft.com/en-us/msoffice/forum/all/i-am-getting-error-inserting-watermark-in-word/68388f2e-176f-4ca6-bfe0-2a42883623fd

https://answers.microsoft.com/en-us/msoffice/forum/all/i-am-getting-an-error-message-when-trying-to-add-a/d8e04711-a0b4-43c1-a3d1-23db44ce4d8d

https://answers.microsoft.com/en-us/msoffice/forum/all/watermark-error-400/a9d67004-66f3-4bef-901f-9dd333df70a2

https://answers.microsoft.com/en-us/msoffice/forum/all/what-would-cause-http-error-400-when-trying-to/1726c8f6-fb2d-445a-82f4-5ea444ac6373

Possibly Charles intended one of these.
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