When I try to add pictures to define a new bullet it shows "Bad Request - Request too long / HTTP Error 400. The size of the request headers is too long." It doesn't matter if I do it from the bullet button in the ribbon, or defining a new list style. I don't have that problem when adding a regular picture or even icons. I've tried: Deleting the ListGal.dat file as suggested in another post Replacing the Normal.dot global template file as suggested in the same post Clearing the officefilecache folder Going offline (the same window appears but blank) Repairing through the Windows repair option I'm on Windows 11, using the desktop app. I was using MS Word version 2312 (Build 17126.20132), and just before writing this post I checked for updates again (I had already tried a few days back with no success) and it actually updated to Version 2401 (Build 17231.20084). I opened Word the Bad Request didn't appear. I opened a new file and tried again and the message came up again! I hope I gave enough information!

Same issue occurs when I go to digitally sign a document. When I go to select a signature image I get the same message. There was a day that it was temporarily fixed, but now it is doing it every time. I'm assuming the underlying problem is the same.

This is likely related to this problem: https://answers.microsoft.com/en-us/msoffice/forum/all/cant-add-pictures-as-new-bullets-in-ms-word-bad/007b9e1e-e60c-4fef-b2d9-8055b750863c Do read all of the posts in this (the current) thread.

I did. I dont see a solution. Must be a problem in Microsofts end.

Can't add pictures as new bullets in MS Word. Bad Request-Request too long

Anonymous

When I try to add pictures to define a new bullet it shows "Bad Request - Request too long / HTTP Error 400. The size of the request headers is too long."

It doesn't matter if I do it from the bullet button in the ribbon, or defining a new list style. I don't have that problem when adding a regular picture or even icons.

I've tried:

Deleting the ListGal.dat file as suggested in another post
Replacing the Normal.dot global template file as suggested in the same post
Clearing the officefilecache folder
Going offline (the same window appears but blank)
Repairing through the Windows repair option

I'm on Windows 11, using the desktop app. I was using MS Word version 2312 (Build 17126.20132), and just before writing this post I checked for updates again (I had already tried a few days back with no success) and it actually updated to Version 2401 (Build 17231.20084). I opened Word the Bad Request didn't appear. I opened a new file and tried again and the message came up again!

I hope I gave enough information!

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

47 answers

Anonymous

2024-02-06T00:09:39+00:00
- 1 having same issues
Was this answer helpful?

0 comments No comments
Anonymous

2024-02-07T16:55:29+00:00

Same issue occurs when I go to digitally sign a document. When I go to select a signature image I get the same message. There was a day that it was temporarily fixed, but now it is doing it every time. I'm assuming the underlying problem is the same.
Was this answer helpful?

1 person found this answer helpful.

0 comments No comments
Anonymous

2024-02-25T00:06:01+00:00

I have this same issue now
Was this answer helpful?

0 comments No comments
Charles Kenyon 171.1K Reputation points Volunteer Moderator

2024-02-25T00:10:41+00:00

This is likely related to this problem:

https://answers.microsoft.com/en-us/msoffice/forum/all/cant-add-pictures-as-new-bullets-in-ms-word-bad/007b9e1e-e60c-4fef-b2d9-8055b750863c

Do read all of the posts in this (the current) thread.
Was this answer helpful?

0 comments No comments
Anonymous

2024-02-25T00:20:43+00:00

I did. I dont see a solution. Must be a problem in Microsofts end.
Was this answer helpful?

0 comments No comments