Couldn't sign into my enterprise account.

Anonymous
2023-08-13T11:30:53+00:00

Correlation Id: XXXXXXXX(PII removed to protect privacy)XXXXXX(PII removed to protect privacy)

Timestamp: 2023-08-13T11:25:35.000Z

DPTI: XXXXXXX(PII removed to protect privacy)

Error Tag: 657rx

Error Code: 2148073494

[PII removed by MSFT]

Microsoft 365 and Office | OneDrive | For business | Windows

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  1. Anonymous
    2024-04-04T00:06:19+00:00

    Error Code: 80041002

    Correlation Id: 98d264f057e24659bb52662c9c6fd710

    Timestamp: 2024-04-04T00:01:47.091Z

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  2. Anonymous
    2024-03-05T18:52:21+00:00

    The second part was the solution for me. ONLY removing the account from the "Access work or school" settings in Windows and reconnected all accounts resolved the issue.

    Changing office or registry settings had NO effect.

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  3. Anonymous
    2024-03-05T18:35:06+00:00

    This is the solution that worked for me. FYI, this client is using GoDaddy (boo) as their Microsoft tenant.

    1. Remove the account from outlook on your PC.
    2. Close outlook
    3. In Windows Settings go to à Accounts à Access Work or School. Remove the account there as well
    4. Re-connect the account through the Access Work or School Connect button
    5. Open outlook

    Hope this works for everyone!

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  4. Anonymous
    2024-02-23T15:03:22+00:00

    This was the solution that worked for me, so frustrating as it should be the FIRST thing to try as it does not require editing the registry, clearing TPM or anything else destructive.

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  5. Anonymous
    2024-02-23T07:12:37+00:00

    HELLO, I CAN'T VERFY MY MICROSOFT ACCOUNT WHAT SHOULD I DO?

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