"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

Anonymous
2023-07-11T03:45:07+00:00

Each time I press the READ ALOUD button, it gives me this error message:

"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

But I am signed into my MS account.

It appears that my credentials cannot be verified. When this happens, MS Word defaults to the 3 built-in voices.

Any ideas?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-07-17T10:31:00+00:00

Hi guys -

Looks like it's now been fixed (11:30am (UK) time).

Restart your computers.

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  1. Anonymous
    2023-07-14T06:06:24+00:00

    This is the specific one I removed;

    It is under the Windows Credentials, not Web. I removed that. Logged out of office and then logged back in again. If you have MFA set up it should prompt you.

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  2. Anonymous
    2023-07-14T06:25:25+00:00

    yep

    deleted it

    logged out of ms office

    rebooted

    logged back in to ms office

    still no dice

    i think they messed up on their side. might be a regional thing. Or a setting for people with old Windows keys

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  3. Anonymous
    2023-07-14T06:29:26+00:00

    I have the same problem as well.

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  4. Anonymous
    2023-07-14T12:31:44+00:00

    I have contacted MS several times over the past few days. They are acting oblivious to the issue. We are PAYING customers, I don't get how they can ignore this? I explained to them that I suffer from Dyslexia, but this didn't seem to matter to them.

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