"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

Anonymous
2023-07-11T03:45:07+00:00

Each time I press the READ ALOUD button, it gives me this error message:

"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

But I am signed into my MS account.

It appears that my credentials cannot be verified. When this happens, MS Word defaults to the 3 built-in voices.

Any ideas?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-07-17T10:31:00+00:00

Hi guys -

Looks like it's now been fixed (11:30am (UK) time).

Restart your computers.

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  1. Suzanne S Barnhill 279.2K Reputation points MVP Volunteer Moderator
    2023-07-12T02:05:12+00:00

    Be sure to use File | Feedback to express your frustration directly to Microsoft. I have reported this situation to the Word product team, and they have indicated the problem is on their radar, but the more reports they get, the more urgency they will feel about a fix.

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  2. Anonymous
    2023-07-12T10:15:14+00:00

    Thanks. I just submitted feedback now. It's great to hear this is already on their radar. Let's hope they get loads of feedback to bump up the priority :)

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  3. Anonymous
    2023-07-12T10:58:39+00:00

    thank you for suggesting this. i use the read aloud a lot.

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  4. Anonymous
    2023-07-12T11:22:15+00:00

    hello I am have the same problem I use this to read journal article I convert the pdfs in a word doc. i am on a windows 11 pc. I have been using the narrator on the accessibility setting witch works but is not as good but it does have a naturally sounding voice.

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