"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

Anonymous
2023-07-11T03:45:07+00:00

Each time I press the READ ALOUD button, it gives me this error message:

"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

But I am signed into my MS account.

It appears that my credentials cannot be verified. When this happens, MS Word defaults to the 3 built-in voices.

Any ideas?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-07-17T10:31:00+00:00

Hi guys -

Looks like it's now been fixed (11:30am (UK) time).

Restart your computers.

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92 additional answers

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  1. Anonymous
    2023-09-22T20:47:14+00:00

    I just started having this problem today.

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  2. Anonymous
    2023-09-22T20:49:05+00:00

    Same here! I've never had an issue before today.

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  3. Anonymous
    2023-09-22T20:53:31+00:00

    I was using the read aloud function when it stopped and gave me the "Must sign in " message. Nothing is working on any of my systems, Apple, Andriod, laptop, desk, phone. What's going on?

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  4. Anonymous
    2023-09-22T22:26:01+00:00

    Yup, my computer completed the following update that seems to have broken it: 2023-09 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5030219)

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