"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

Anonymous
2023-07-11T03:45:07+00:00

Each time I press the READ ALOUD button, it gives me this error message:

"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

But I am signed into my MS account.

It appears that my credentials cannot be verified. When this happens, MS Word defaults to the 3 built-in voices.

Any ideas?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-07-17T10:31:00+00:00

Hi guys -

Looks like it's now been fixed (11:30am (UK) time).

Restart your computers.

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  1. Anonymous
    2023-07-15T17:34:05+00:00

    There is a suggestion that you go into your Credentials Manager, search for Office 365 and make a change to your credentials in there - but that does not work! Sorry, its in the hands of MS - Oh dear!!

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  2. Anonymous
    2023-07-15T17:46:19+00:00

    This has been confirmed to be a serious Microsoft bug that developers are supposedly working to fix. Not sure why its taking so long.

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  3. Anonymous
    2023-07-15T17:49:37+00:00

    I had a Microsoft tech confirm on my PC yesterday that nothing you can do on your own can fix this bug and it requires a Microsoft 365 developer update, which we are all waiting on. If there is a fix soon, I will update you.

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    3 people found this answer helpful.
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  4. Anonymous
    2023-07-15T21:20:23+00:00

    Thanks. I just did Feedback.

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