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Each time I press the READ ALOUD button, it gives me this error message:
"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."
But I am signed into my MS account.
It appears that my credentials cannot be verified. When this happens, MS Word defaults to the 3 built-in voices.
Any ideas?
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi guys -
Looks like it's now been fixed (11:30am (UK) time).
Restart your computers.
Each time I press the READ ALOUD button, it gives me this error message:
"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."
But I am signed into my MS account.
It appears that my credentials cannot be verified. When this happens, MS Word defaults to the 3 built-in voices.
Any ideas?
Same problem! Already submitted feedback to MS!
Same problem for me. Text to Speech in Dutch worked fine up to July 10. A day later only an American voice tried to speak Dutch which is not possible to understand. Spent 4 four hours in a on-line chat with Microsoft support and giving them control over my computer. In this session two engineers (level 1 and level 2): 2 x quick repair of office 365, 2 x on-line repair office 365, 2 x deleting all office 365 stuff on my computer, 2 x intensive hacks in the register, 2 x complete new installing Office 365, 8 (or more) x reboot of my computer: the problem remained. Two times I suggested that the problem was on their side or servers, or something with my Microsoft account. They seemed not believing me. After the remote session of 4 hours I stopped the session, because I didn't believe anymore that they could offer any help. This was all about my personal computer and my personal consumer MS account.
However on my work computer, using a business MS account, the Text to Speech function works as expected in Dutch. Although a slight detail: it sounded just a little bit different in quality. My suggestion is that the servers for personal and business account are different.
it seem to be a bug witch Microsoft need to fix. follow the advice Suzanne gave on the first page in the hopes of getting it resolved quicker.
Since yesterday morning, I have been trying to use the aloud voice tool to correct my text in Word, as I always do, but the robotic and unpleasant voice is the only one I get. A sign says that I have to sign in to Windows in order to chose the voice and despite the fact I have signed in many times, I still get the robotic and unpleasant voice. I have been two days trying to solve this problem, but It’s been impossible. The aloud voice for corrections is an important tool of work for me as a writer, please help.