"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

Anonymous
2023-07-11T03:45:07+00:00

Each time I press the READ ALOUD button, it gives me this error message:

"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

But I am signed into my MS account.

It appears that my credentials cannot be verified. When this happens, MS Word defaults to the 3 built-in voices.

Any ideas?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-07-17T10:31:00+00:00

Hi guys -

Looks like it's now been fixed (11:30am (UK) time).

Restart your computers.

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  1. Anonymous
    2023-07-14T06:03:06+00:00

    Thank you I will follow the other form

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  2. Anonymous
    2023-07-14T06:02:43+00:00

    I am having the same issue. I was redirected here by Fuad in response to my post.

    For me it started on both my computers the same day, 7/11/23.

    I have verified on both PC's that I am logged in on my Microsoft account. I have tried logging out and back into my account. I have rebooted both system. I have uninstalled and reinstalled Office 365 and verified both PC's are completely up-to-date. I have eve gone as far as reinstalling Windows 10 on one of they to see if it made any difference and it has not. So I don't think it's any windows update and have to agree it is something on Microsoft's side with verifying credentials.

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  3. Anonymous
    2023-07-14T05:27:02+00:00

    What if I purchase a stand alone Microsoft Office and stop using Office 365. Will that fix this crazy issue?

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  4. Anonymous
    2023-07-14T05:24:44+00:00

    I duplicated the credential thing and I still have the weird login error and no natural voices. Wonder what is wrong?

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