This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Each time I press the READ ALOUD button, it gives me this error message:
"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."
But I am signed into my MS account.
It appears that my credentials cannot be verified. When this happens, MS Word defaults to the 3 built-in voices.
Any ideas?
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi guys -
Looks like it's now been fixed (11:30am (UK) time).
Restart your computers.
Thanks. I just did Feedback.
I had a Microsoft tech confirm on my PC yesterday that nothing you can do on your own can fix this bug and it requires a Microsoft 365 developer update, which we are all waiting on. If there is a fix soon, I will update you.
This has been confirmed to be a serious Microsoft bug that developers are supposedly working to fix. Not sure why its taking so long.
There is a suggestion that you go into your Credentials Manager, search for Office 365 and make a change to your credentials in there - but that does not work! Sorry, its in the hands of MS - Oh dear!!