"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

Anonymous
2023-07-11T03:45:07+00:00

Each time I press the READ ALOUD button, it gives me this error message:

"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

But I am signed into my MS account.

It appears that my credentials cannot be verified. When this happens, MS Word defaults to the 3 built-in voices.

Any ideas?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2023-07-17T10:31:00+00:00

Hi guys -

Looks like it's now been fixed (11:30am (UK) time).

Restart your computers.

Was this answer helpful?

9 people found this answer helpful.
0 comments

92 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2023-07-16T14:45:32+00:00

    Thank TM. I really hope this issue get fixed soon. You're right about the immersive reader, it sux.

    In the past, I was using something called capti voice. Its a fairly reasonable option. You are not confined to just Word docs but it also does a fine job reading PDF docs. The non-robotic voices cost extra and there is a variety of them. I don't think they are as "smart" as the Microsoft solution but maybe their AI has improved.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-07-16T08:28:09+00:00

    I feel your pain, I also use read aloud for my writing, real life changer, so when it wasn't working I was really put off.

    I finally got support involved yesterday cause I couldn't find the thread on this, and he told me it was an issue on their end and have to wait for a fix. Until then, I guess robotic voice it is!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2023-07-16T06:03:59+00:00

    I noticed that the browser version of Word in the immersive reader mode works properly. This means I have to upload my docs to OneDrive so I can access them this way. This is a short term work around I guess.

    Yes. It is.

    But if you're a writer like me who uses the feature to proof drafts, it's a pain... because immersive reader isn't flexible enough to allow edits and then pick-up from where you left off.

    I've actually had to subscribe to a 'READING SERVICE' using AI and, ironically, the exact voice that's featured in Word to read excerpts I cut and paste, make changes and then bring them back. Real pain!

    But, if you do just need to 'hear' a document then 'saving' to ONE DRIVE and then opening it in the browser is the best workaround for now. Yes.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2023-07-16T05:51:39+00:00

    I noticed that the browser version of Word in the immersive reader mode works properly. This means I have to upload my docs to OneDrive so I can access them this way. This is a short term work around I guess.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments