This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Each time I press the READ ALOUD button, it gives me this error message:
"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."
But I am signed into my MS account.
It appears that my credentials cannot be verified. When this happens, MS Word defaults to the 3 built-in voices.
Any ideas?
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi guys -
Looks like it's now been fixed (11:30am (UK) time).
Restart your computers.
I am not sure, I did not try but I fixed it. I went into Credential Manager and removed my office 365 credentials and then logged out of word. It forced me to authenticate with my authenticator and now its working.
I did some testing. Here is what I figured out so far: My work account works fine on our RDS (server 2019)/Word (this server has managed updates). Neither account works on my Windows 11 computer. I use a local group policy to limit my windows updates to when I want them. Something changed July 10/11 to break it. Like everyone else I've tried logging in and out.
Each time I press the READ ALOUD button, it gives me this error message:
"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."
But I am signed into my MS account.
It appears that my credentials cannot be verified. When this happens, MS Word defaults to the 3 built-in voices.
Any ideas?
Same problem! Already submitted feedback to MS!
Since yesterday morning, I have been trying to use the aloud voice tool to correct my text in Word, as I always do, but the robotic and unpleasant voice is the only one I get. A sign says that I have to sign in to Windows in order to chose the voice and despite the fact I have signed in many times, I still get the robotic and unpleasant voice. I have been two days trying to solve this problem, but It’s been impossible. The aloud voice for corrections is an important tool of work for me as a writer, please help.