"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

Anonymous
2023-07-11T03:45:07+00:00

Each time I press the READ ALOUD button, it gives me this error message:

"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

But I am signed into my MS account.

It appears that my credentials cannot be verified. When this happens, MS Word defaults to the 3 built-in voices.

Any ideas?

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2023-07-17T10:31:00+00:00

Hi guys -

Looks like it's now been fixed (11:30am (UK) time).

Restart your computers.

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  1. Anonymous
    2023-11-21T06:45:07+00:00

    This is absolutely incorrect..

    Natural voices can be used in narrator but not read aloud whether logged in or not

    Not in office 2019 or in M365 so far

    They did work at one time.. I used them and now they don't with a new system build image.

    Dell Precision 7540

    win 11 pro version 23H2

    build 22631.2715

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  2. Anonymous
    2023-10-24T22:44:45+00:00

    Apparently not in the US!

    Is there an update available to fix this?

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  3. Anonymous
    2023-09-26T16:36:24+00:00

    Deja vu again 2nd time this month. I was down after the update, came back up without my doing anything (similar to Brad), then 9-26-2023 as I was listening to Aria again, went back to robotic voices.

    We still haven't heard anything from Microsoft on what is happening and expected stable operation date...?

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  4. Suzanne S Barnhill 279.2K Reputation points MVP Volunteer Moderator
    2023-09-26T01:56:12+00:00

    I had word from my contact at Microsoft that they were looking into it. Perhaps someone pulled a switch.

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