"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

Anonymous
2023-07-11T03:45:07+00:00

Each time I press the READ ALOUD button, it gives me this error message:

"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

But I am signed into my MS account.

It appears that my credentials cannot be verified. When this happens, MS Word defaults to the 3 built-in voices.

Any ideas?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-07-17T10:31:00+00:00

Hi guys -

Looks like it's now been fixed (11:30am (UK) time).

Restart your computers.

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  1. Anonymous
    2023-07-14T03:02:23+00:00

    Is it possible to roll the Word 365 update back to the previous? This new July 11, 2023 update is exactly when the problem started for me.

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  2. Suzanne S Barnhill 279.2K Reputation points MVP Volunteer Moderator
    2023-07-14T01:17:18+00:00

    It's rare to get a response to your feedback, but someday without warning things will Just Work again.

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  3. Anonymous
    2023-07-12T11:22:15+00:00

    hello I am have the same problem I use this to read journal article I convert the pdfs in a word doc. i am on a windows 11 pc. I have been using the narrator on the accessibility setting witch works but is not as good but it does have a naturally sounding voice.

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  4. Anonymous
    2023-07-12T10:58:39+00:00

    thank you for suggesting this. i use the read aloud a lot.

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