Editor's similarity checker not working

Anonymous
2023-11-09T17:16:11+00:00

3/25 It's back!

I'm not sure if it works on every document, but it worked on one of mine!

(Edit on 4/26) It works on some documents but not on others... Does anyone else have the same problem?

2/23

Someone in the comment section said "The latest word, as of today, is "The latest update in the bug is that there are still some approvals that the team is waiting on. The Word team is treating this as a high-priority incident and is working to have this restored as soon as possible.". So anyone wondering for any updates, there it is...

Thank you!

(I will try my best to look for any updates given in this comment section)

Microsoft 365 and Office | Word | For education | Windows

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  1. Anonymous
    2023-11-12T01:45:19+00:00

    Of course, I don't know the version, but I downloaded it only a while ago (2-3 months I think?)

    The similarity checker does not work on any documents, too. It takes like 5 ish mins where it shows "Checking for similarity" and after that, it always shows "Try again". Thats the only main features that does not work. All the other "Editor scores" and "Corrections" type of stuff works though.

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  2. Anonymous
    2023-11-12T01:17:21+00:00

    Microsoft- I am having the same issues. the version I have is Version 2310-it is for college and they provide Microsoft 365.

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  3. Anonymous
    2023-11-10T08:35:58+00:00

    Dear Rucky_frog,

    Thank you for reaching out to the Microsoft community. We are delighted to offer our assistance.

    May I know what is your Office version? Will you have the same issue with Office for Web on browser? Could you attach a screenshot of the error message so we could better understand your scenario?

    Thank you for your understanding and cooperation! Have a great day.

    Sincerely

    Sean | Microsoft Community Moderator

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  4. Anonymous
    2023-11-10T02:37:45+00:00

    Dear Rucky_frog,

    Good morning!

    Thanks for posting in the Microsoft Community. We're happy to help. We're looking into your situation and will update you soon.

    Please appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely.

    Microsoft Community Moderator

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