Home>Position tab not working (grayed out)

Question

Home>Position tab not working (grayed out)

Anonymous

I am an academic user of Visio. Some tabs in Home are not working. For example, Align, Position tabs are grayed out and I cannot enable them. I tried selecting shapes then going in to home, clicking on empty space then going to home; but nothing worked.

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Answer 1

Dear respected Tanvir Ibna Kaisar,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.I’m sorry you’re having a problem with Visio tabs greyed out issue but based on your description we can work together to resolve it. For the situation you encountered, we deeply understand the inconvenience caused and apologize for it.As per your description, it seems that the screenshot is from Visio Online. If my understanding is correct, I will appreciate you can try the normal troubleshooting steps 1 by 1 below and tell us the result.

Try opening other drawing and select shapes to see if the Home bar still grey.
Try opening Visio Online in other browsers and select shapes to check results.
Create a new blank drawing and add one shape to select, then check if it will show in Home tab.

We appreciate your understanding that sometimes the initial suggestions may not resolve the problem very soon. However, we can work together to narrow down and resolve the situation. So, please kindly provide more information below to let us work further. 1. If a new drawing with shape selected will still have the grey out issue?

Share the screenshots of your Visio subscription. Manage your Microsoft 365 subscription - Microsoft SupportAppreciate your patience and understanding and thank you for your time and cooperation.Sincerely, Mia | Microsoft Moderator