Translator Site Not Loading

Anonymous
2023-09-13T19:44:03+00:00

I read that you can access a translation based service using Microsoft Translator. But the website Microsoft directs me to, translator.microsoft.com won't load.

I got the phone app to work, but I can't join the room from a browser. Is the site just temporarily down, or has it been discontinued?

Microsoft 365 and Office | Translator | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-09-22T11:42:52+00:00

Looks like site access to NA has been restored. You all should be able to reach it again now.

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  1. Anonymous
    2023-09-22T12:57:10+00:00

    It began working for me to. To be honest, I think it was a problem of poor connections from those who were connecting into my conversations. If an attendee connects from their cell phone with only one or two bars of service it seems to fail. I've had it work for some attendees while at the same time not work for others. The only difference I could see was that for those that worked, they had strong connections.

    Even today, I can replicate the same behavior. It works for those with strong connections but not for those with only a couple of bars of service.

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  2. Anonymous
    2023-09-20T17:07:26+00:00

    Not working for me either. I reached out to MS support chat, but they keep trying to tell me the issue is on my end. But using my cell service on a cell network, I still can't access https://translator.microsoft.com (which makes no sense if it's indeed on my end)

    They keep telling me the site is up, but won't tell me if they can access it outside their own network..

    503 gateway error is usually an issue with the web host/server..

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  3. Anonymous
    2023-09-18T11:59:12+00:00

    The service is not working for me either. The last time I was able to successfully use the Microsoft Translator App was on September 13, 2023. As of then, no one can join conversations I host.

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  4. Anonymous
    2023-09-13T23:43:05+00:00

    I can't see any here, I think the best way to get an answer is to reach out to the support directly

    You can contact Microsoft Support by visiting their support page: https://support.microsoft.com/en-us/contactus.

    On this page, you can sign in to get the right help and support for your specific product. They will show you self-help options first, go for additional help to set up a live chat with a Microsoft specialist.

    Regards, Adeyemi

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