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hi I just got an email this morning that someone was added to my family safety. I don't have family safety. Then a few mins later I get a charge from Microsoft for $50 on my bank account. Is this a scam?
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I agree, their customer service claimed to start an investigation but I felt so uncomfortable afterwards that I just canceled and took all my information off. It’s unfortunate if there’s at least 3 of us looking for answers there must be countless others.
This morning received a mail from Microsoft Family safety that action was required. I have to respond to have my family safety environment ported to the new environment before February 24th. I can't recall I had anything to do with familysafety.
Below the email header:
From: Microsoft Family Safety <familysafety@microsoft.com>
Date: Tue, 30 Jan 2024 01:44:10 +0000
Subject: Actie vereist: werk uw voorkeuren voor Family Safety bij
Message-Id: <******@az.westus.microsoft.com>
And here's the link I have to click on:
https://account.microsoft.com/family/home?isFromDMAReminderEmail=true
I got the same email also on 1/29, and until I got it I had never heard of Microsoft Family Safety. I have a desktop computer with a Windows OS and nothing else I can think of (at home) from Microsoft.
There's no way in hell or earth I was going to click on that. None of the usual obvious misspellings, but it's still got to be a phish and I reported it as spam. Microsoft has no credit card information directly from me anyway, since the OS came with the computer and everything else I've loaded on it is open source.
I don't know where or even if I should look for further trouble from this.
mh
Thank you for posting this. I just received one of these emails as well and do not recall ever signing up for a Microsoft Family Safety plan. My platform is a Mac and I use an old version of Microsoft Suite (2011), and have never signed up for Microsoft 365. I will also report this.
hi I just got an email this morning that someone was added to my family safety. I don't have family safety. Then a few mins later I get a charge from Microsoft for $50 on my bank account. Is this a scam?
It's fake. I have Windows and Microsoft Family Safety has always and still has been completely free since Windows 7. If you don't have it and you got an E-mail saying someone was added to your family, it was probably a scam, or your account was hacked. I wouldn't click anything on those E-mails in case if it was a phishing E-mail. If you don't have Office 365 then it's totally fake.
Regards,
Jay