OneNote Web Clipper will not sign in

Anonymous
2023-07-25T10:30:47+00:00

OneNote Web Clipper extension on Microsoft Edge stopped working after I cleared browser caches with CC Cleaner.

It worked for a long time, but now it completely stopped working. It asks me to sign in, so I get this:

After I click on Sign in with a Microsoft Account, a window appears but there is no sign in flow, it does nothing but shows me a page "Get OneNote Web Clipper".

I'm unable to sign in, it appears that the login flow is broken. I'm already signed in to my personal Microsoft account throughout my apps and in my browser. I can access the OneNote application and https://onenote.com/ site without issues.

Please help if there is another workaround to mitigate this issue. If there's no fix I can't use the Web Clipper extension anymore.

Microsoft 365 and Office | OneNote | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-07-30T08:29:17+00:00

    I am having the same problem on edge and chrome!

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  2. Anonymous
    2023-07-30T21:54:54+00:00

    I think they want us to go back to Windows 7... or maybe 8.

    Seriously, how can it be possible that a corporation as RICH as Microsoft act as though it has never heard of Best Practices for rolling out changes:

    1. Test them (not with your programmers... you know that, right?)
    2. Tell your users what you changed.
    3. Provide your users with a way to report bugs.
    4. MOST IMPORTANT: Assign someone to READ the user BUG reports
    5. MORE IMPORTANT:Assign TECHIES to ACTUALLY FIX the bugs.
    6. Repeat from #1

    i'm sorry for all the sarcasm. It stems from beating my head against the wall since the late 80's dealing with **** coming out of Microsoft. It's actually since the early 80's, but I didn't expect much in those days.

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  3. Anonymous
    2023-07-30T21:56:19+00:00

    Can anyone verify WHERE to make a report to Microsoft that will actually be read and acted upon?

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  4. Anonymous
    2023-07-30T22:06:14+00:00

    Actually it shouldn't require signing in over and over again. I was using Clipper with no issues and no requirement for signing in up until Friday when suddenly it started coming up with the "please sign in requirement". Also their MS account signin flow is also broken. It took me 20 minutes to finally get Microsoft to accept my personal account sign-in instead of my corporate sign-in. It also kept referring to my PERSONAL computer as a corporate computer and referring me to some fictitious Systems Admin.

    I just wish MS would stop their ridiculous practice of releasing new app versions without notice to their end-users and without release notes. They have ruined Teams with this practice to the point that even though our corporation is dedicated to Microsoft, our section is turning to Google for similar services.

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  5. Anonymous
    2023-07-30T22:10:01+00:00

    Maybe it's time to ditch Microsoft.They've had a monopoly on the Business users side for way too long. They are cocky and unresponsive.

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