OneNote Web Clipper will not sign in

Anonymous
2023-07-25T10:30:47+00:00

OneNote Web Clipper extension on Microsoft Edge stopped working after I cleared browser caches with CC Cleaner.

It worked for a long time, but now it completely stopped working. It asks me to sign in, so I get this:

After I click on Sign in with a Microsoft Account, a window appears but there is no sign in flow, it does nothing but shows me a page "Get OneNote Web Clipper".

I'm unable to sign in, it appears that the login flow is broken. I'm already signed in to my personal Microsoft account throughout my apps and in my browser. I can access the OneNote application and https://onenote.com/ site without issues.

Please help if there is another workaround to mitigate this issue. If there's no fix I can't use the Web Clipper extension anymore.

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2023-08-07T23:53:28+00:00

    I'm successfully using OneNote Web Clipper via Chrome as of a few minutes ago. I've tried it a few times throughout yesterday and today.

    I haven't reinstalled or rebooted in a few days. I just tried MS Edge with no problem.

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  2. Anonymous
    2023-08-08T00:02:04+00:00

    Same here. After reading your post, I reinstalled the extension and successfully logged in. I'm using Chromium, by the way.

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  3. Anonymous
    2023-08-08T00:14:50+00:00

    Thanks for letting me know. Coincidentally, I have just tested a few minutes ago, also. And could, at last, log into my account. Cheers!

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  4. Anonymous
    2023-10-07T20:32:24+00:00

    This has started failing for me too - yesterday

    Very annoying since I use it a lot

    • have had no issues with it for years and then suddenly

    In both Edge and Chrome I can't sign in to Web Clipper using my M365 "work or school account"

    Works fine with my personal "Microsoft account"

    (but the notebooks I want to clip to are not in that account)

    I've tried i

    • using it in "in Private window"
    • explicitly giving various URLs 3rd party cookie access
    • using the Chrome extension in Edge
    • removing the extension and adding it back again
    • windows update
    • reboot machine
    • restart Edge

    all with no luck so far

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  5. Anonymous
    2023-10-08T04:32:42+00:00

    Me too

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