OneNote Web Clipper will not sign in

Anonymous

OneNote Web Clipper extension on Microsoft Edge stopped working after I cleared browser caches with CC Cleaner.

It worked for a long time, but now it completely stopped working. It asks me to sign in, so I get this:

After I click on Sign in with a Microsoft Account, a window appears but there is no sign in flow, it does nothing but shows me a page "Get OneNote Web Clipper".

I'm unable to sign in, it appears that the login flow is broken. I'm already signed in to my personal Microsoft account throughout my apps and in my browser. I can access the OneNote application and https://onenote.com/ site without issues.

Please help if there is another workaround to mitigate this issue. If there's no fix I can't use the Web Clipper extension anymore.

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106 answers

Anonymous

2023-07-25T11:05:46+00:00

Hello Elmo B,

Welcome to Microsoft Community.

I am a Microsoft user just like you, I hope you are doing well?

Sorry for the inconvenience. I will recommend you remove the OneNote Web Clipper extension from Edge and download it again.

Click 3 dots (eclipse) > Extension > Manage Extension

Please let me know if you need more assistance.

Give back to the Community, Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

Warm Regards
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Anonymous

2023-07-26T05:28:40+00:00

Hey Raymond, thanks for your reply!

Yeah I've tried that, I've reinstalled it now already 5 times, cleared browser cookies, cache, restarted. Nothing works, I still get the same issue as of today
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Anonymous

2023-07-26T05:32:51+00:00

Elmo B, try uninstalling and reinstalling Microsoft Edge to see if that helps.
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Anonymous

2023-07-26T15:22:47+00:00

What is your next suggestion ? Re-installing Windows ?

Sorry, necessary sarcasm in view of an obvious bug in Web Clipper 😣

Bernd
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