OneNote Web Clipper will not sign in

Anonymous
2023-07-25T10:30:47+00:00

OneNote Web Clipper extension on Microsoft Edge stopped working after I cleared browser caches with CC Cleaner.

It worked for a long time, but now it completely stopped working. It asks me to sign in, so I get this:

After I click on Sign in with a Microsoft Account, a window appears but there is no sign in flow, it does nothing but shows me a page "Get OneNote Web Clipper".

I'm unable to sign in, it appears that the login flow is broken. I'm already signed in to my personal Microsoft account throughout my apps and in my browser. I can access the OneNote application and https://onenote.com/ site without issues.

Please help if there is another workaround to mitigate this issue. If there's no fix I can't use the Web Clipper extension anymore.

Microsoft 365 and Office | OneNote | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-08-02T19:30:58+00:00

    Hi all. possible solution. I use a hotmail account with one note and use it for mobile, desktop and browser. I logged in with my browser when I could not get the one note clipper to show a new section I had created. I disabled the extension in chrome, reenabled it, closed a one note error pop up dialog box that was not visible until I hovered over chrome on the taskbar, logged into my hotmail in the chrome browser and then tried the clipping and it clipped the web page article I was viewing successfully!! The new Microsoft Edge is not too bad and you should try that as well. I was an Edge and IE hater but they've made an effort and its not too bad.

    It's not that I do not use Edge.

    I like it much better than IE or even Chrome which I never use but my preferred everyday Browser is Firefox.

    I must also admit I don't use Hotmail or any other service but host my own Mailserver.

    But thanks for the Tips, I am certain it will help someone.

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  2. Anonymous
    2023-08-02T18:57:38+00:00

    I have the same issue with Chrome as well, so it does not appear to be browser-specific but more about OneNote itself.

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  3. Anonymous
    2023-08-02T18:49:55+00:00

    Speaking of Evernote. I have approx. 20,000 notes in Evernote. I would like to have about 1/4 of them transferred to OneNote. Unfortunately the convertor that MS offered no longer works for me. Anyone have a solution? I have all the Evernote notes saved in their backup format by workbook.

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  4. Anonymous
    2023-08-02T18:46:39+00:00

    Hard to say, but if they use Best Practices to keep track of what was changed before the error happened, they should be able to zero in on it pretty quickly. It is clearly a server-side error.

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  5. Anonymous
    2023-08-02T17:07:51+00:00

    don't be silly

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