OneNote Web Clipper will not sign in

Anonymous
2023-07-25T10:30:47+00:00

OneNote Web Clipper extension on Microsoft Edge stopped working after I cleared browser caches with CC Cleaner.

It worked for a long time, but now it completely stopped working. It asks me to sign in, so I get this:

After I click on Sign in with a Microsoft Account, a window appears but there is no sign in flow, it does nothing but shows me a page "Get OneNote Web Clipper".

I'm unable to sign in, it appears that the login flow is broken. I'm already signed in to my personal Microsoft account throughout my apps and in my browser. I can access the OneNote application and https://onenote.com/ site without issues.

Please help if there is another workaround to mitigate this issue. If there's no fix I can't use the Web Clipper extension anymore.

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2023-07-27T09:22:14+00:00

    Thanks for your reply! I'd love to do this but I'd prefer not to uninstall the only browser on my computer! 😅

    It also seems like a lot of unnecessary steps to get Chrome, then uninstall Edge, redownload Edge, get everything back in, then uninstall Chrome. There's gotta be a better way to fix this?

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  2. Anonymous
    2023-07-26T20:05:11+00:00

    Same problem here...

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  3. Anonymous
    2023-07-26T19:13:32+00:00

    I too am having this problem in both Wdge and Chrome and on multiple computers. Also, numerous people left reviews on the download site that they too are having the same problem.

    Is there a way to get this new bug reported to Microsoft? Many of us depend on this tool.

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  4. Anonymous
    2023-07-26T16:49:57+00:00

    I have the same problem on Mac. Already tried uninstalling and re-installing the plugin/extension but no luck... same behavior.

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