This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
OneNote Web Clipper extension on Microsoft Edge stopped working after I cleared browser caches with CC Cleaner.
It worked for a long time, but now it completely stopped working. It asks me to sign in, so I get this:
After I click on Sign in with a Microsoft Account, a window appears but there is no sign in flow, it does nothing but shows me a page "Get OneNote Web Clipper".
I'm unable to sign in, it appears that the login flow is broken. I'm already signed in to my personal Microsoft account throughout my apps and in my browser. I can access the OneNote application and https://onenote.com/ site without issues.
Please help if there is another workaround to mitigate this issue. If there's no fix I can't use the Web Clipper extension anymore.
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks Raymond, I will keep my eyes peeled on this thread.
I'm glad to know that this is a confirmed bug and I'm not the only one experiencing this issue, hopefully Microsoft will fix it soon.
Elmo B, it seems to be a general issue, sorry for the inconvenience. Hopefully, it will be resolved soon.
If I have any update, I will share with you.
Happens in Win 10 latest update and occurs in both Edge and Chrome. This needs a fix ASAP. It has been widely reported here and elsewhere.
For what it's worth, my extension stopped working after the latest Windows update:
2023-07 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5028254)
I have the same problem om Chrome and Edge. Fix it Microsoft! Come on! You can't release updates with major bugs like this.