OneNote Web Clipper will not sign in

Anonymous
2023-07-25T10:30:47+00:00

OneNote Web Clipper extension on Microsoft Edge stopped working after I cleared browser caches with CC Cleaner.

It worked for a long time, but now it completely stopped working. It asks me to sign in, so I get this:

After I click on Sign in with a Microsoft Account, a window appears but there is no sign in flow, it does nothing but shows me a page "Get OneNote Web Clipper".

I'm unable to sign in, it appears that the login flow is broken. I'm already signed in to my personal Microsoft account throughout my apps and in my browser. I can access the OneNote application and https://onenote.com/ site without issues.

Please help if there is another workaround to mitigate this issue. If there's no fix I can't use the Web Clipper extension anymore.

Microsoft 365 and Office | OneNote | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

106 answers

Sort by: Newest
  1. Anonymous
    2023-07-29T08:53:00+00:00

    I am having the same problem on my mac on chrome!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-07-29T01:53:25+00:00

    Hopefully we will have a functional web clipper soon! 🤞

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-07-28T22:55:43+00:00

    I used the Windows key + F to go to the feedback hub and report the problem there with a capture of it happening on my computer. I also reported it through the Edge and Chrome stores. Hopefully this will help speed up the fix and we won't have to wait until the next patch Tuesday or longer.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-07-28T22:26:27+00:00

    It appears that Microsoft has also removed the OneNote Web Clipper extension for Firefox. Trying to force us to use only Edge, that for now does not have a way to add the Clipper. Maybe it's time to ditch OneNote altogether.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-07-28T14:46:43+00:00

    Thank you for your understanding.

    Was this answer helpful?

    0 comments No comments