OneNote Web Clipper will not sign in

Anonymous
2023-07-25T10:30:47+00:00

OneNote Web Clipper extension on Microsoft Edge stopped working after I cleared browser caches with CC Cleaner.

It worked for a long time, but now it completely stopped working. It asks me to sign in, so I get this:

After I click on Sign in with a Microsoft Account, a window appears but there is no sign in flow, it does nothing but shows me a page "Get OneNote Web Clipper".

I'm unable to sign in, it appears that the login flow is broken. I'm already signed in to my personal Microsoft account throughout my apps and in my browser. I can access the OneNote application and https://onenote.com/ site without issues.

Please help if there is another workaround to mitigate this issue. If there's no fix I can't use the Web Clipper extension anymore.

Microsoft 365 and Office | OneNote | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-10-10T15:21:30+00:00

    I had a reply from MS support, so have sent them the details above.

    waiting to hear back further

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  2. Anonymous
    2023-08-08T00:14:50+00:00

    Thanks for letting me know. Coincidentally, I have just tested a few minutes ago, also. And could, at last, log into my account. Cheers!

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  3. Anonymous
    2023-08-08T00:02:04+00:00

    Same here. After reading your post, I reinstalled the extension and successfully logged in. I'm using Chromium, by the way.

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  4. Anonymous
    2023-08-07T23:53:28+00:00

    I'm successfully using OneNote Web Clipper via Chrome as of a few minutes ago. I've tried it a few times throughout yesterday and today.

    I haven't reinstalled or rebooted in a few days. I just tried MS Edge with no problem.

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  5. Anonymous
    2023-08-07T23:22:23+00:00

    Hi, it's still working okay for me, although I'm not brave enough to uninstall/reinstall, just in case I have the login problem again!

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