Sharepoint Thumbmail not diplaying - Reserved

Anonymous
2023-09-25T13:13:37+00:00

Hi all,

I don't know what has happened. It was working fine and then with no reason stopped. 

I was using powerapps to upload some pictures for the list items into Thumbmail / Image column. It was working fine. Now it doesn't. And even when I try to add it manually from sharepoint lists view it doesn't work either. 
That's what it displays now and at the bottom you can see it was working on previous ones (about 3-4 weeks ago).

I have also noticed change in the link structure, but I haven't changed a single thing. Can somebody explain why is that not working anymore? I needed it urgently today...

![](https://learn-attachment.microsoft.com/api/attachments/3ad7847b-6306-4fef-b79f-6b2983fc2a70?platform=QnA

Microsoft 365 and Office | SharePoint | For business | Other

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  1. Anonymous
    2023-09-29T23:48:34+00:00

    Hi guys, any update about this? I have the same issue.

    I thought it was my classic sharepoint site, but i tried to do in Modern Sharepoint Site, and same thing happend, :(
    It doesnt matter if I upload images from powerapps or directly from sharepoint. Thats new issue. Please let me know if you know something to fix this broken preview.

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  2. Anonymous
    2023-10-02T07:39:39+00:00

    Do you know of any reason why the place where images are uploaded to has changed?

    Before it was going into

    "SiteName/SiteAssets/Lists/[list_UID_number]/[picturename]" and now it is going into
    (example: MySharepoint/SiteAssets/Lists/Adfs2-3b43-j2Ao-ifj50-0343-1213nd/Picture.jpg)

    Now it goes to "SiteName/Lists/[list_name]/Attachments/[item_ID]/Reserved_ImageAttachment_%B13%SD_%5[ColumnName]%5D%B12%SD_%SBbucketbefore%SD%SB1%5D_%5B9%5D.jpeg

    (example: MySharepoint/Lists/MyList/Attachments/1/Reserved_ImageAttachment_%B13%SD_%5ColumnWithPicture%5D%B12%SD_%SBbucketbefore%SD%SB1%5D_%5B9%5D.jpeg)

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  3. Anonymous
    2023-10-02T07:47:54+00:00

    Dear Rafal DA,

    Thanks for posting back.

    As forum support, we may have limited resources to analyze the root cause that may affect the change. Sorry for the inconvenience caused.

    In this situation, we sincerely recommend you contact your Microsoft 365 administrator, follow steps in this article to create a support ticket with Online Support. The support team over there has higher permission than us, they can remotely help check the situation on your side, involve more resource to collect logs and help you do troubleshoot. This would be a more efficient way in handling this case for you.

    For reference: How do I find my Microsoft 365 admin?

    Thanks for your understanding and cooperation! Have a good day.

    Sincerely,

    Rhoda | Microsoft Community Moderator

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  4. Anonymous
    2023-10-12T22:35:54+00:00

    Thanks.

    That means that I have to work back with atachments instead of Images. That's pretty sad. :(

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  5. Anonymous
    2023-10-13T13:57:26+00:00

    I faced the same issue, but if you go to List Settings -> Advanced Setting -> Attachment and disable Attachments, then when reuploading the images they are placed the usual way.

    Something clearly has changed but at least I could move forward (as I don't need attachments)

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    50+ people found this answer helpful.
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