Left and right margins not aligned to the displayed text

Anonymous
2023-10-08T16:32:16+00:00

The left and right margins/indents are correctly displayed. I expect that the text should get aligned to these. But, it is shifted towards right.

The file uses "mirror margin." The text on alternate pages are aligned correctly.

Actually, the horizontal ruler is fixed at its place. It should move left and right on alternate pages. This is not happening. Which setting is incorrect?

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2023-10-08T19:57:06+00:00

    If you can spare a few minutes, please download a word template for paperback formatting, from amazon site:

    https://kdp.amazon.com/en_US/help/topic/G201834230

    It is a zip file. Unzip it and select English version with trim size 6x9 inches (which I am using).

    Check if all odd/even pages have correct margins displayed.

    Please check on Word 2016, preferably. If not available with you, check on any version.

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  2. Charles Kenyon 171.1K Reputation points Volunteer Moderator
    2023-10-08T20:42:01+00:00

    (It is a .docx document, not a template.)

    Image.

    I am seeing the same thing from that document.

    Image.

    This is in 365, Version 2309 updated a couple of days ago. (Windows 11)

    This is on all odd-numbered pages, not just the first one. The ruler stays the same on the even- and odd-numbered pages.

    (The paragraph formatting noted by the black squares is keep lines together, which should have nothing to do with this. The document is not in compatibility mode.)

    Yes, you are correct it should not do this.

    This forum is a user-to-user support forum and the people who can fix these do not see posts here.

    Use the feedback mechanisms to report this bug to Microsoft Developers.

    Giving Feedback on Microsoft Word or other Microsoft Products

    Note that many of the "updates" or "repairs" to the desktop application Word are shared in all versions of Word from 2016 on. They share much of the same code.

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  3. Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
    2023-10-09T00:29:26+00:00

    I am seeing the same thing as Charles in that specific file. This could be a damaged document or maybe a bug that affects Word documents with a custom paper format.

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  4. Anonymous
    2023-10-09T06:35:42+00:00

    It can be a bug.

    But, what confuses me is, this being a recent problem. This was alright till sometime back. Therefore, I thought, it can be a setting issue.

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  5. Charles Kenyon 171.1K Reputation points Volunteer Moderator
    2023-10-09T12:36:49+00:00

    This is occurring in a document created from the Normal template when in safe mode, as well.

    It is a bug.

    It is recent.

    Sometimes in fixing one thing, Microsoft developers break something else. It is a very complex program. (Think Rube Goldberg!)

    .

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