I am getting an error code 29 "Unable to update license" When attempting to sign into microsoft 365

Anonymous
2023-09-29T21:40:45+00:00

My computer is continusly asking me to sign into my microsoft 365 account through outlook or in settings. I put my password in, then 30 minutes later it asks for it again. Today I got the error message 29 stating it could not update my license. I checked to make sure it was active and my billing was updated and all was good. Please advise.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

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  1. Anonymous
    2024-02-15T12:40:34+00:00

    Same here. Dev build 26058 Win 24H2.

    Resubscribed to Copilot Pro. Error code 29 a thing of the past.

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  2. Anonymous
    2024-02-15T15:21:51+00:00

    Can confirm. I tried again this morning and it worked!

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  3. Anonymous
    2024-02-16T18:06:49+00:00

    Purcheds Copilot Pro but i didn't have the buttons in excel or word

    I did the whole update license didn't work there were some updates still nothing

    joined the insider beta and experimental there was an update but nothin

    i cancled copilot and purchased it again nothing

    theni got the log in problem code 29

    then i unstalled and completely downloaded again

    reinstalled still got the code 29 but I do now have the buttons

    but i still have the code 29

    I should probably add that i did originally have my office connected to a school account first and then switched to the personal license. Looking at the other replies that might have something to do with the issue

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  4. Anonymous
    2024-02-17T03:41:18+00:00

    Sounds like u r missing an office update and it is not applying.

    You can force the update from the File, Accounts, Update Button.

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  5. Anonymous
    2024-03-11T18:48:53+00:00

    I just updated the windows and office and it is still not working I think it is because I keep on leaving my laptop on overnight but I don't know I need to get this fix asap so I can do my assigned reading notes for my history class

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